Effective Date: July 3, 2023
This privacy policy (hereinafter "Privacy Policy") stipulates how your (" Doctor's") personal information is collected by us ("Heartbit") and ultimately protected. Your access to and usage of our services at Heartbit Platform is subject to this Privacy Policy and our Terms and Conditions.
AS DOCTORS ENGAGED IN OUR SERVICES AND SUBMITTING YOUR INFORMATION UPON REGISTERING AT OUR PLATFORM, YOU ARE HEREBY BOUND TO THIS PRIVACY POLICY. YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND ACCEPTED IT, AND ALSO THAT YOU ARE CONSENTING TO THE COLLECTION, USAGE AND SHARING OF THE INFORMATION YOU SUBMIT, IN ACCORDANCE WITH THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO MODIFY, SUPPLEMENT OR CHANGE THIS PRIVACY POLICY IN PART OR WHOLE AT OUR SOLE DISCRETION. DO NOT USE OUR SERVICES ON HEARTBIT PLATFORM IF YOU DO NOT AGREE TO THIS PRIVACY POLICY AS IT WILL ENTAIL SUBMITTING TO US YOUR INFORMATION. IN USING HEARTBIT PLATFORM ON BEHALF OF SOMEONE OR SOME ENTITY OTHER THAN YOURSELF YOU ARE DECLARING THAT YOU HAVE BEEN AUTHORIZED BY THAT PERSON OR ENTITY TO ACCEPT AND CONSENT TO THE COLLECTION, USAGE AND SHARING OF THEIR INFORMATION AS OUTLINED IN THIS PRIVACY POLICY.
1. The Collection and Use of Information
1.1. The services provided by Heartbit on Heartbit Platform can fulfill your needs in the best possible manner when certain personal information becomes available. You hereby consent to the collection and usage of information that identifies you, including but not limited to the following:
(i) Doctor’s License Details
(ii) Education Background
(iii) Contact Details;
(iv) Accumulated Doctor Data;
(v) Social and Demographic Data;
(vi) Insurance Details;
(vii) Other Information in text or imagery form
1.2. In the process of providing you with our services, some of the information required of you may be more sensitive, including but not limited to:
(i)Medical History;
(ii)State of Mind and Mental Health;
(iii)Gender Role and Sexual Orientation;
(iv)Details of Physique
1.3. The methods of collecting personal information include but are not limited to:
(i)Automatically Running Programs
(ii) Voluntary Informing by Doctors
(iii) Account Editing and Setting by Doctors
2. Privacy Statements
2.1. Doctor's access to and use of Heartbit Platform is conditional upon Doctor’s acceptance of Terms of Use as well as this Privacy Policy.
2.2. The submission of personal and sensitive personal data is and is declared voluntary by Doctor, with express assent for sensitive personal data.
2.3. Heartbit collects and uses personal information in order to:
(i) Contact Doctors
(ii) Identify Doctors
(iii) Suggest suitable services
(iv) Suggest suitable products
(v) Analyze Doctor patterns to improve services
(vi) Analyze anonymized information
(vii) Process payment
(viii) Scheduling
2.4. You agree to absolve Heartbit from, and indemnify Heartbit against, all claims that may arise from participation in services provided by third parties that may require your personal information.
2.5. When you provide us with personal information, you are declaring that the information provided to us is correct and complete, at the same time declaring that in the event of any change in the information at a later date, you are responsible for notifying us promptly of such changes by updating the information.
2.6. If Heartbit determines that you have provided information that is in any way fraudulent, inaccurate or incomplete, Heartbit reserves the right to immediately suspend your access to Heartbit Platform through any of your accounts at Heartbit Platform.
2.7. Should your Doctor Account become deactivated through your decision or the withdrawal of your right to access and use Heartbit Platform, we delete Personal Data stored with regards to yourself in accordance with our Privacy Policy and applicable statutory provisions.
2.8. Heartbit's rights to use personal information in anonymized form, however, remain unaffected by the termination of the contractual relationship.
2.9. Heartbit has no intention to sell or rent out your contact information to a third party without your consent.
2.10. Heartbit protects the personal data it has collected from unauthorized access and use. You are responsible, however, for the protection of your activities including your login information on your own electronic devices. Heartbit is not liable for any loss or damages incurred by Doctor.
2.11. Heartbit takes a serious view of your privacy, and will not disclose your personal information save in the event it becomes mandatory by law, law enforcement, regulations, or to protect the rights and property of others.
3. DOCTORS NOTE:
This section applies to all Doctors.
3.1. This Privacy Policy applies to all Doctors, and all Doctors must therefore undertake to read, understand and accept the statements set out herein, prior to submitting any personal information to Heartbit. If they decide not to agree with or to comply with this Privacy Policy, they are required to leave Heartbit and its services immediately.
3.2. Information that may personally identify Doctors, voluntarily submitted to Heartbit, is required to aid Doctors in describing themselves. You will consent to Heartbit collecting and using this information, in an aggregated, anonymized form for the purposes including but not limited to:
(i) Research and Statistical Analysis
(ii) Business Planning
(iii) Improving Product Design
(iv)Offering New Products and Services
(v) Seeking Product Feedback
(vi)Analyzing Patterns of Software Usage
(vii)Analyzing Anonymized Practice Information
3.3. Heartbit's software lists Doctors’ information, allowing Users to search for doctors and make appointments on Heartbit Platform. All information is voluntarily submitted to us by Doctors according to their wish to be on the list.
3.4. Although Heartbit will endeavor to keep your information accurate and up-to-date, you are encouraged to notify us promptly of any changes in your information. Heartbit does not undertake liability for any imprecise information on Heartbit Platform, particularly for Doctors who have not registered with us but given consent to accept our collecting and using of their information.
4. Confidentiality and Security
4.1. Your personal information is kept by Heartbit in electronic form. Such information may also be converted to physical form when required. Heartbit has in place the necessary technical, operational and physical measures to ensure the safekeeping of all data.
4.2. No person at Heartbit, regardless of position, will have knowledge of your password. Heartbit does not assume any liability for any unauthorized use of your account and password on your part. Should any suspicion arise that your Account may be less than safe, you agree to inform us immediately by emailing contact@heartbit.io. You shall agree to absolve Heartbit from and indemnify Heartbit against all claims that may arise due to any loss suffered by such unauthorized use of your account and password.
4.3. Heartbit makes information accessible to its employees and partners only when strictly necessary, with confidentiality obligations where and when needed.
4.4. Due to the nature of its services Heartbit may retain and submit medical information to authorities when required.
4.5. Heartbit also assists patients to access appropriate information. Heartbit may, therefore, retain and submit all such records to patients or to their doctors when relevant.
4.6. Notwithstanding the above clauses, Heartbit is not to be held responsible for the breach of confidentiality of your personal Information by our partners and third parties beyond the scope of our agreement with them or beyond reasonable control of Heartbit in inadvertent cases including but not limited to accidents, hackings or poor management by Doctors, etc.
5. Policy Updates
This Privacy Policy may become subjected to changes or updates when deemed necessary, with no obligatory notice in advance. If you find any changes or modifications to our terms objectionable, you may contact contact@heartbit.io to deactivate your account. If, after a notice has been made about changes, Doctor continues to use Heartbit Platform, Doctor thereby provides their consent to the new version of this Privacy Policy.